Universal Media LLC Privacy Policy

Last Updated and Effective as of: August 10, 2024

Universal Media LLC (“Universal Media,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you visit or log in to our website www.universalmediaus.com (the “Website”) and use our related services (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

Information You Provide Directly

• Identity Data: Name and other identifiers.
• Contact Data: Address, email address, phone number.
• Marketing and Communications Data: Preferences in receiving marketing from us.

Information We Collect Automatically

• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and collect data such as your IP address, browsing activity, and device information. When you visit or log in to our Website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information, including your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email addresses or home addresses. You can opt out of receiving this advertising by visiting https://app.retention.com/optout.
• Site Analytics: We partner with third-party services such as Google Analytics, Microsoft Clarity, Microsoft Advertising, and VWO for analytics and optimization. These services may use cookies and similar technologies to track and analyze your interactions with our Website. For more details, refer to the privacy policies of these third-party providers. You can opt out of Google Analytics by visiting http://tools.google.com/dlpage/gaoptout.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Services: To deliver and enhance our Services and ensure they meet your needs.
• Personalization: To tailor your experience with personalized content and offers.
• Communication: To respond to inquiries, send updates, and provide marketing communications, with your consent.
• Legal Compliance: To comply with applicable laws and regulations and protect our rights.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third parties that perform services on our behalf, such as hosting, data analysis, and email delivery.
• Legal Compliance: To comply with legal requirements, respond to legal processes, and protect our rights and those of others.
• Business Transfers: In connection with mergers, acquisitions, or other business transactions.
• Aggregated Data: With third parties for research and analytics, provided the data is anonymized and does not identify you personally.

4. Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. We may continue to use anonymized or aggregated data after deletion of your personal information.

6. Protection for Children

Our Website and Services are intended for individuals aged 18 and older. We do not knowingly collect information from minors. If we become aware of such information, we will take steps to delete it.

7. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. California and Nevada Privacy Rights

California Privacy Rights: Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including the right to know what information is collected, to request deletion, and to opt out of the sale of personal information. To exercise these rights, please contact us at privacy@universalmediaus.com.

Nevada Privacy Rights: Nevada residents have the right to request that we do not sell their covered information. While we do not sell your covered information, you may still make such a request by contacting us at privacy@universalmediaus.com.

9. Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us at info@universalmediaus.com. Additionally, you can opt out of certain cookies and tracking technologies by visiting https://app.retention.com/optout.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Website. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@universalmediaus.com
• Phone: 866-950-3331

Acceptance of Terms

By using our website, you agree to the terms of this Privacy Policy. Continued use of our site following changes indicates acceptance of those changes.